UA-158791719-1

Delivery Information

How does the delivery work?

Method

TO YOUR DOOR

Enjoy the convenience of having your order delivered directly to your door anywhere in South Africa by one of our courier partners. 

Cost

Door-to-door deliveries within South Africa are charged a flat shipping fee of:

R50.00 per order to Cape town

R75.00 per order to other centres in South Africa

R450.00 per order to Farms, Game farms or Townships
Please select the applicable delivery option during checkout.

Bonus!! Only pay delivery for one pack no matter how big the order. 

During checkout, the buyer will indicate the delivery address.

A tracking number will be communicated to the customer as soon as the parcel is dispatched.

The parcel will be delivered to the address specified in the checkout process.

If nobody is present at the address at the time of delivery, our courier will make a second attempt to deliver, on the next working day. 

The courier will try once more (third attempt), and if at that time there is still no one to sign for the parcel, the parcel will be returned to our warehouse and a return will be processed for the goods. You will be refunded in the same payment method which was used for the order. 

Should a delivery fee have been charged on the order, this will not be reimbursed, given that the courier has attempted delivery on numerous occasions. 

 

Standard Delivery Timeframes 

Our couriers deliver from Monday to Friday. For main centres, delivery times are estimated at 2 to 8 working days from the date of dispatch. For outlying areas delivery may take up to 12 working days from the date of dispatch. Remember the wine will be sent directly from the winery which is usually located in an outlying area so it may take a few extra days to receive your order but it will be worth receiving something special. Although we do everything we can to deliver on time, external factors may influence these times.